New Telesales Module

Many organisations conduct business over the telephone. Some take the occasional order, while others employ teams of people dedicated to the activity.

Whatever the order frequency, some elements of telesales never vary. Customer, product and pricing information must be totally accurate and up-to-date, while the order taking process has to be smooth and efficient.

ProspectSoft CRM Telesales Solutions can contribute to the accuracy and efficiency of most telesales operations, being flexible enough to support occasional or high volume order takers, in many businesses.

Close integration with Opera and Opera II puts customer, suppplier and product data at the fingertips of all ProspectSoft CRM users.

"We have doubled our turnover and improved margins by 30%, with no increase in staff, since implementing ProspectSoft CRM in our telesales operation."

Anthony Moxon, MD, InkJets and Toners Ltd.