| CRM Business Solutions | |
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Customer Relationship Management
(CRM) doesn’t mean the same thing to every type of business.
Small and Medium-sized enterprises in particular, need a range
of flexible customer management solutions, which is exactly what
ProspectSoft CRM offers. A selection of the many CRM solutions
available is given below: |
| Business Solutions:
CRM: ProspectSoft CRM Software has a modular and scalable structure, allied to user-definable screens and business processes, with information that can be analysed and reported on in many ways. This means that ProspectSoft CRM systems can be tailored to meet most business needs. An even greater degree of customisation is available with the XML API module, for company-specific solutions. More about ProspectSoft CRM solutions… e-CRM: ProspectSoft e-CRM provides the CRM nirvana with simultaneous, 2-way exchange of information between users, customers and suppliers. Even without expensive internet infrastructures, Customer information can be held locally for rapid secure access, whilst provision is made for remote access over the internet, either directly or via a hosted CRM database. More about ProspectSoft e-CRM solutions… Telesales: ProspectSoft CRM Telesales Solutions contribute to the accuracy and efficiency of most telesales operations, being flexible enough to support occasional, or high-volume order takers, in many businesses. Close integration with popular accounting systems puts customer, supplier and product data at the fingertips of all ProspectSoft CRM users. More about ProspectSoft CRM Telesales Solutions… Contact Management: Contact Management Systems are vital tools for large and small organisations alike, mainly to support sales and marketing activities. ProspectSoft Contact Management systems are scalable from just a few users to hundreds, who may communicate globally, and can be seamlessly upgraded to full CRM solutions. More about ProspectSoft Contact Management Solutions… More CRM Solutions: Many more ProspectSoft CRM Solutions (including field sales, project sales, help desk, field service etc.) are meeting the needs of a diverse range of businesses from construction to consumer goods, from the medical to the service industry. This flexibility combined with unrivalled accounts integration and mobile computing options is making ProspectSoft the CRM system of choice for all types of business. More about the range of ProspectSoft CRM Solutions… |